1. What size cakes do you offer?
We offer a variety of sizes, starting from 6-inch cakes suitable for 6–8 servings to large multi-tier cakes for events. We can guide you based on your guest count.

2. Do you make custom cakes for special occasions?
Yes, Butter Boutique specializes in custom cakes for birthdays, weddings, anniversaries, corporate events, and all celebrations. Share your theme or idea. we’ll design it for you!

3. Can I mix flavours in one cake?
Yes, you can mix flavours for multi-tier cakes. However, single-tier cakes can have one flavour only to maintain taste consistency.

4. Do you make cupcakes, cookies, or other desserts?
Yes, we offer cupcakes, cookies, cake jars, and dessert platters that pair perfectly with our cakes for events and gifting.

5. Do you offer gluten-free, eggless, vegan, or dairy-free cake options?
Yes, we offer gluten-free, eggless, vegan, and dairy-free cakes upon request. Please inform us at the time of placing your order.

6. Are your gluten-free cakes made in a separate kitchen?
We follow strict hygiene practices; however, all products are made in the same kitchen. Cross-contamination may occur, so they may not be suitable for those with severe allergies.

7. How far in advance should I place my order?
Please place orders 1–2 weeks in advance. For wedding cakes or large custom orders, we recommend 4–6 weeks notice.

8. Can I request a same-day order?
Same-day orders are subject to availability. Simple cakes or cupcakes may be accommodated, but custom designs require advance notice.

9. Can I add personalized messages or edible photos to my cake?
Yes! We can add custom messages, edible images, themed decorations, or toppers to make your cake more special.

10. Do you provide cake tastings for weddings or large events?
Yes, we offer cake tasting boxes with selected flavours for wedding and event clients. Pre-booking is required.

11. Are your ingredients locally sourced?
We prioritize using fresh, high-quality ingredients and source locally whenever possible to support local suppliers.

12. Do you offer delivery services?
Yes, delivery is available for an additional fee depending on your location. Pickup is also available.

13. How should I store my cake after pickup or delivery?
Keep the cake refrigerated. For best taste, remove it from the fridge 30–45 minutes before serving to allow it to soften.

14. What payment methods do you accept?
We accept cash, e-transfer, debit, and credit card payments. Full payment or a deposit may be required to confirm your order.

15. What if I need to cancel or change my order?
Changes or cancellations must be made at least 48 hours in advance. Custom orders may require a non-refundable deposit.

16. Can I mix flavours in cupcakes or dessert boxes?
Yes! For cupcake or dessert box orders, you may choose multiple flavours based on quantity and availability.